Holdfast — Refund & Cancellation Policy

Last updated: 18 August 2026

Holdfast is operated by THRYVE HOLDINGS PTY LTD. This policy explains how cancellation and refunds work for Holdfast Pro. The free plan is free forever — there is nothing to cancel and nothing to refund.

Cancel any time

Holdfast Pro is a month-to-month subscription (US$7.99/month). You can cancel whenever you like:

• Open your Account page, or the extension’s Settings → Account.
• Click Cancel subscription.

When you cancel, your Pro features stay active until the end of the month you have already paid for, and you will not be charged again. No cancellation fees.

Refunds

Because Holdfast Pro is a low-cost plan that you can cancel at any time before it renews, we generally do not provide partial refunds for a monthly period once it has begun — cancelling simply stops the next charge. That said, we want you to be treated fairly, so please contact us and we will make it right if:

• you were charged in error or charged more than once;
• a technical fault on our side prevented you from using Pro for a period you paid for; or
• you were charged again immediately after cancelling due to a timing issue.

Reach us at support@holdfastblocker.com and include the email on your account. Approved refunds are returned to your original payment method via Stripe.

Your rights under the Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. If there is a major failure with the service, you may be entitled to a refund or other remedy. Nothing in this policy limits or removes those rights — it operates in addition to them.

Before starting a chargeback

If something looks wrong on your statement, please email us first — we can almost always resolve it faster than a bank dispute, and it keeps your account in good standing.

Contact

Questions about billing, cancellation, or a refund? Email support@holdfastblocker.com.